The 17th Annual North American Shared Services and Outsourcing Week provides you with the most visionary thinking from within the industry with the major conference themes including Data Analytics, End-to-End Delivery, Governance, Global Business Services, Collaborative Technologies, Leveraging Social Tools, Talent, Continuous Improvement and Process Sequencing and Platform Based BPO/Service Verticalization. Choose from over 40 breakout topics, mix and match sessions depending on your current business needs - whether that be process specific, technology-led, functional integration, strategy and planning led by industry thought leaders representing Coca Cola, Pfizer, Volvo, American Express, Sony and many more. This year?s event introduces two brand new 2-day summits happening alongside SSOWeek ? the Global IT Summit and the Global Procurement Summit - which offer insights into unlocking the potential of Global IT and Procurement Sourcing and Delivery and the potential value add to be garnered. Along with the popular G6 panel, Awards and compelling new program join over 900 shared service and outsourcing industry professionals at SSON?s flagship event in Orlando, Florida. To view the whole program and speaker faculty online visit: www.sharedservicesweek.com or download the brochure for in-depth session details www.sharedservicesweek.com/brochure .You can also contact us directly at ssowus@ssonetwork.com or +1 800 882 8684